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Figures released by the Energy and Water Ombudsman show the number of complaints to the energy watchdog from consumers in the Hawkesbury, Wollondilly, Blue Mountains and Central Coast areas had increased by six per cent in 2016/17. Although the NSW Ombudsman annual report recorded a fall in complaints from residents in Blacktown, Macarthur, Fairfield, Liverpool, Parramatta and Penrith, the number of complaints was trending upwards toward the end of the financial year.

Energy and Water Ombudsman, Janine Young, said 25 per cent of the complaints from residents in the region related to affordability.

Read full article from Western Sydney Business Access